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Be fast, flexible, responsive
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Responding in real time and collaborating with external partners is a growing business imperative. What really differentiates an SOE from a traditional business model is its "outside-in" approach. An SOE creates business-driven value by defining and exposing its core business processes to the external market through the use of standardized open technology in the form of services. By enabling the business to view itself from the perspective of its customers the business can adeptly respond to dynamic market conditions.
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Service-oriented architecture together with a shift from client server to client-services delivery provides an event-driven, near real-time computing capability responding to external and internal events, and supporting better interaction between enterprises creating value to the market through business collaboration.
Open standards enable rapid adoption of best practices and integration with a company's alliance ecosystem. By building on its adaptive and agile investments internally, a service-oriented company can take advantage of increasing external capabilities for interactive communication. This enables improved collaboration with partners by using services to reach the right decision in response to events.
All customer-facing processes and people are engaged in a collaborative development process based on real-life situations. This capability allows companies to develop real-time marketing and dynamic pricing based on access to actual customer dialogues and transactions. The technology foundational layer enables this capability by synthesizing the massive flow of data into instructions and shared best practices.
Once an organization gets a firm grip on its portfolio of services, management will gain more insight into the cost and the value of the different components. This provides the information needed to decide whether to split, consolidate or even outsource services.
• Capgemini White Paper: Service-oriented Enterprise - How to Make Your Business Fast, Flexible,More Responsive
• Capgemini White Paper: Improving Agility Through Architectural Alignment
• Capgemini Case Study: Overarching Architecture at NATO as a Foundation for SOE
• Capgemini Case Study: Helping WHSmith News to Seize New Business Opportunities
• Capgemini Case Study: ATOC Drives Revenue for UK Rail Industry
• Capgemini Case Study: Councils Online: Improving how Councils Interact with their Constituents
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Technology Enablers
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Flexible Scalable Infrastructure
Another catalyst to increased responsiveness is scalable, flexible computing based on Intel architecture. A natural benefit of service orientation is that computing infrastructure can be treated as a flexible pool of computing resources. This enables business to dynamically, efficiently scale and adapt computing capabilities through clusters, grid computing and other service-oriented infrastructure approaches.
Grid and Cluster Computing
Developed and proven in the demanding realm of scientific and technical computing, grid computing and the new capabilities it enables is moving full-speed into the enterprise. The name derives from the universal concept of the power grid, where one can use a standard plug at any time to gain easy access to electric power. Replace electricity with computing power and capacity, and you begin to get the idea behind grid computing.
This sharing of computing capacity is transforming a number of business processes in a variety of industries. From solving emergency scenarios at a space agency in a fraction of the time it once took, to reducing a new drug's time-to-market through "in-silico" testing, computing grids are enabling organizations to complete compute-intensive jobs faster than ever before
Public Security Architecture
To tackle today's increasingly globalized public security risks means having the right information at the right time and the right place. This requires more cross-border and cross-government collaboration between organizations than ever. A service-oriented architecture (SOA) enables the various organizations involved in public security to pull and push the data they want in a very flexible and standardized manner, through the use of standardized, widely used interfaces (XML, web services).
• Capgemini White Paper: Building the Intelligence Grid - Public Security Architecture
Resources
- Mashup Corporations: The End of Business as Usual
Sign up to receive information about this new book from Capgemini's Andy Mulholland and Intel's Chris S. Thomas
- The Service Oriented Enterprise: Welcome to the End of Business As Usual
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Intel and the Intel logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. *All other names and brands may be claimed as the property of others.
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The End of Business As Usual
Intel Chief Strategist Chris S. Thomas and Capgemini Global CTO Andy Mulholland discuss how "mashup corporations" take advantage of globalized services and capabilities to drive new revenue models.
» View this webcast
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