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IT as a catalyst for growth
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Service orientation means being able to leverage IT as a catalyst for business growth and a new source of competitive advantage by extending IT's impact and reach beyond the data center to the edge of your enterprise.
These new capabilities enable new business models in new markets, channels and geographies. Customer participation can be incorporated into offer development, marketing and delivery. This enables rapid prototyping, which can then be ramped up or discarded as appropriate with SOA. The technology driving this includes inter operable technical, semantic and legal capabilities in the company's ecosystem.
In addition, RFID, sensors and other data capture technologies will greatly improve the link between the physical world and the IT systems. Companies will learn to work from one common demand signal and synchronize replenishment signals much faster, effectively preventing the bullwhip effect and lowering overall inventory. The consumer will become an integral part of the chain, and systems integration will be extended to include the home network. Mobility and other edge devices will give direct feedback to events happening at the working level, supporting real-time exception handling.
• Capgemini Brochure: RFID Industry Solutions: Realizing the Art of the Possible
• Brochure: Next Generation IT Insights
• Capgemini Brochure: The RFID Experience Center
• Capgemini Website: Read more about Capgemini's RFID solutions
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Technology Enablers
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Mobilized Solutions - Empower your enterprise at the point of action
Business, by nature, is global and constantly on the move. Mobile solutions — comprised of three elements: hardware, software, and connectivity — naturally complement and apply both SOE and sensor technologies. They become pivotal to realizing the full value of these capabilities.
A central tenet of "service orientation" is a "market-first" or "outside-in" philosophy which recognizes that the core of your enterprise is actually on the periphery. These are the market-facing points of action, where everyday transactions between you and your customers drive business success.
The convergence of wireless network infrastructure, mobile devices, and new network-enabled applications is enabling the mobile enterprise to become a reality. Early generation mobile solutions were long on vision and short on business value. Mobilizing mission-critical applications with manageable risk, cost, and effort was neither practical nor easy. Immature technology and infrastructure contributed to a large part of the initial difficulties. And managing a complete set of ecosystem partners is never an easy task.
The standardization of wireless technology, platforms, and applications is fueling a new growth phase. With standardization, companies finally are able to move from prototype solutions to compliant, production-quality mobile-enterprise solutions. The result: the next generation of mobile solutions based on lower-cost infrastructure is rapidly advancing to solve widespread business problems.
Give your business the power to handle this and do more than ever with Intel® Centrino® Duo mobile technology. The new Centrino Duo mobile technology delivers breakthrough mobile capability, enables more multitasking performance and improved battery life. With energy efficient dual core performance, your workforce is empowered to respond more quickly to market and customer dynamics, with the tools to collaborate with the global marketplace in ways never before possible.
• Intel Point of View: Mobilizing the Field Force
• Intel White Paper: Enhance Productivity and Reduce TCO with Intel® Centrino®
Duo MobileTechnology
• Intel White Paper: Platform Stability for Your Laptop PC with Intel® Stable
Image Platform Program
• Intel Case Study: Bumrungrad Hospital
• Capgemini Website: Read more about Capgemini's Mobility solutions
• Capgemini White Paper: Board the Mobility Express!
Agent Technology
A software agent is an intelligent software object that can be programmed to operate proactively to achieve predefined goals. The agent has senses to gather information, reasoning to evaluate it, and the authority and autonomy to act. Equipped with such "intelligent" traits, agents have become a major endeavor in commercial software development.
For some time agent technology as a theoretical construct was a buzz word among the Artificial Intelligence community, but now the technology is finally coming of age. After some major technological advances both in coding and hardware, Agents are now making their way into commercial applicability in a big way, across many fields and industries.
The Agent "paradigm" centers around the phenomenon of "emergent behavior" — complex system behavior that is neither centrally planned nor governed, but arises as the result of the cooperation of numerous autonomous individuals ("Agents"), each following nothing but a very simple set of rules.
Thus it ideally embodies the quintessential business paradigms of "bottom-up", "collaborative" and "individual ownership" — the essential ingredients for business growth & epitomizing the "next generation IT" solutions like few other concepts.
For more information on commercial pilots and projects, visit
• www.capgemini.com/services/technology/agent
Resources
- Mashup Corporations: The End of Business as Usual
Sign up to receive information about this new book from Capgemini's Andy Mulholland and Intel's Chris S. Thomas
- The Service Oriented Enterprise: Welcome to the End of Business As Usual
(advertising supplement)
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The End of Business As Usual
Intel Chief Strategist Chris S. Thomas and Capgemini Global CTO Andy Mulholland discuss how "mashup corporations" take advantage of globalized services and capabilities to drive new revenue models.
» View this webcast
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